FAQ

1. What is CourseRev and how does it automate tee time bookings for golf courses?
CourseRev is an AI-powered booking automation solution built specifically for golf courses. It handles tee time bookings, phone calls, website chats, cancellations, and rebookings automatically — 24/7. By automating these tasks, CourseRev helps golf courses increase bookings, eliminate missed calls, and reduce front desk workload without adding staff.

2. What is AI booking automation for golf courses?
AI booking automation uses artificial intelligence to manage tee time reservations and golfer inquiries across phone and web channels without human intervention. CourseRev integrates directly with a golf course’s tee sheet to provide real-time availability, answer common questions, and confirm bookings instantly, improving efficiency and customer experience.

3. How does the AI Voice Concierge work?
The AI Voice Concierge answers incoming calls through a dedicated phone line available 24/7. It recognizes returning golfers, responds naturally to questions, provides personalized recommendations, and books the best available tee times automatically. Calls are never missed, even during peak hours or after hours.

4. What are the main benefits of CourseRev for golf courses?
CourseRev helps golf courses:Increase tee time bookings without hiring additional staffEliminate missed calls and unanswered booking inquiriesOffer 24/7 booking via phone and websiteReduce front desk workload during peak timesImprove the overall golfer experience.
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5. Can CourseRev integrate with existing tee sheet systems?
Yes. CourseRev integrates seamlessly with existing tee sheet and reservation systems. This ensures real-time availability, accurate bookings, and automatic updates without disrupting current operations.

6. Is CourseRev available 24/7?
Yes. All CourseRev solutions operate 24/7. The system answers incoming calls, responds to website chats, recognizes returning golfers, suggests optimal tee times, and confirms reservations instantly — even outside normal business hours.

7. What is the difference between AI booking and manual tee time management?
AI booking automates tee time reservations by handling calls, website chats, cancellations, and rebookings around the clock. Manual tee time management relies on staff to answer phones, manage bookings, and follow up with golfers, which can lead to missed opportunities and higher workload. AI booking increases efficiency, reduces errors, and frees staff to focus on higher-value tasks.

8. Who is CourseRev designed for?
CourseRev is designed for golf course owners, operators, and management teams who want to automate operations, increase tee time utilization, reduce staffing pressure, and deliver a better experience for golfers.

9. Will CourseRev replace my staff?
No. CourseRev is designed to support your staff, not replace them. By handling repetitive booking tasks and calls, it allows your team to focus on in-person service, customer relationships, and course operations.

10. Can golfers still book online through our website?
Yes. CourseRev supports both phone and website bookings. Golfers can book tee times through your website, chat interface, or by calling the AI Voice Concierge — whichever they prefer.

11. How quickly can CourseRev be set up?
Most golf courses can be up and running quickly. CourseRev integrates with existing systems and requires minimal changes to your current workflow. Get in touch with our team.

12. Is CourseRev suitable for public, private, and resort golf courses?
Yes. CourseRev is flexible and works for public, private, resort, and multi-course operations, adapting to different booking rules and customer needs.
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